At present, we offer local delivery on Fireworks. Your shipping and billing address must be the same. We are unable to change delivery information once an order has been placed. All local deliveries are pre-booked and require your confirmation. before being attempted. Delivery will not be made to a ‘safe place’. A suitable adult must be at the delivery address to inspect and accept the order. NB Fireworks require additional ID and security checks. If a delivery cannot be made (eg no one at address), a redelivery fee will be charged before another attempt can be arranged.
Local fireworks deliveries are pre-booked and usually delivered within two working days. Fireworks shipping fees are non-refundable. We can only deliver to the billing address. The card holder must be present to receive the goods, with acceptable ID ready to present. If a delivery cannot be made (e.g. unacceptable ID, no one at address), a re-delivery fee will be charged before another attempt can be arranged.
We do not currently offer alternative delivery options. Whilst every effort is made to dispatch orders within within these timelines, this is not guaranteed. We offer no guarantee as to the timeliness for delivery of orders. Due to the nature of an order, certain goods (eg fireworks) may be subject to specialist shipping charges & arrangements. Deliveries are to ground floor doorsteps, unless otherwise stated.
Your order will be combined in to the fewest number of shipments possible. This may therefore take longer to send, depending on product availability.
Shipment services are offered by the relevant courier companies – we are unable to offer weekend/timed services for any courier service. Our couriers sometimes place restrictions on locations that they can deliver to and the guaranteed timeliness of delivery. We will inform you if you are affected by these restrictions.
As much as we’d like to sell outside of mainland UK, our site is only intended for use within it. When you order from us, you are confirming that you are: legally able to enter in to a binding contract, at least 18 years old, you are a resident of and accessing our site from mainland UK. It is a requirement that delivery is made to your billing address.
Holidays
Different shipment arrangements may be in place during holidays and busy periods (eg Christmas, Bank Holidays). Please contact us before placing an order, if uncertain. Please note that orders placed on or after 15th December may not be dispatched until the first week of the following year.